Typewise Nova
Operator agent that builds and maintains a company's AI customer service agents, with the team approving changes.
Software you sign up for or install and run yourself. Submitted listing, not yet checked. Nothing on this page is sponsored.
What it does
Typewise Nova is an AI operator for customer service teams on Typewise. It does not answer customers itself; it maintains the support agents' knowledge, instructions, workflows, evaluations and guardrails. Nova investigates ticket drivers, flags quality drops, drafts specialist agents, updates policies and help content from documents, tests changes before they go live and connects channels such as WhatsApp Business. It asks before applying or publishing changes. Nova launched on 10 September 2026. Typewise plans start at $99 per month plus $2 per resolution, with partial resolutions counted at half.
- Type
- Software product
- Pricing
- Subscription, from $99/moChecked 19 October 2026
- Setup
- Needs configuration
- Access
- Web app
- Human review
- A person reviews every output
- Integrations
- Stripe, WhatsApp Business
- Vendor
- Typewise
- Website
- typewise.appChecked 19 October 2026
- Listed
- 19 October 2026
You provide
- Plain-language requests
- Support tickets and quality metrics
- Policy and help documents
- Connected channels and business systems
You receive
- Root-cause findings on ticket volume
- Quality alerts with likely causes
- Drafted specialist agents
- Updated policies and help content
- Tested changes ready to publish
How the work runs
- 01
Takes a request or detects an issue
- 02
Investigates tickets and data
- 03
Drafts the change
- 04
Simulates it before going live
- 05
Asks the team before publishing
Before it is handed over
A person reviews every output. The work is accepted only when each of these is recorded.
- Changes are simulated before going live
- The team approves what goes live
- Channels are tested with a test message first
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